Energy Lens Support
Free email support
If you have a problem or query relating to the use of Energy Lens, please don't hesitate to email us at support@energylens.com.
Integrated help-files
Energy Lens comes with comprehensive integrated help files. Once you have installed Energy Lens, the help files will be accessible from the Windows "start" menu. Alternatively, you can access the help files from within Microsoft Excel...
In Excel 2016, 2013, 2010 or 2007, go to the Energy Lens section of the "Add-Ins" tab, and click "Help":
Or, in Excel 2003 or below, go to the "Help" menu at the top of the Excel window, and select "Energy Lens Help".
If the help files don't answer your query, please don't hesitate to email us at support@energylens.com.
What next?
We've got step-by-step installation instructions and a couple of videos explaining how to use Energy Lens.
You might also like to take a look at our articles on energy monitoring and targeting and related topics. For example:
- Our introduction to energy management explains what energy management is and how to get started with it.
- Our article on degree days and weather normalization explains more about this commonly-used energy-data-analysis technique, and the issues to watch out for.
- Our article on raising energy awareness explains some useful techniques for encouraging people to save energy in commercial and public-sector buildings.